We want you to be satisfied with your purchase, so we offer a 30-day return period for change of mind, provided the item is:
This policy applies to all goods purchased through our online store.
Refunds will be issued to the original payment method once the returned item has been received and inspected. Items returned due to change of mind must meet the conditions outlined above. Return shipping costs for change of mind are the responsibility of the customer.
Refunds will not be issued for:
Exchanges are available for eligible items returned within 30 days. If the requested item is unavailable, a refund will be issued instead. Customers are responsible for return shipping costs for change-of-mind exchanges.
To return your item, please send it to:
Trucking with CJ
Unit 14, 140–148 Chesterville Road
Moorabbin, Victoria 3189
Australia
We recommend using a trackable shipping service. We are not responsible for items lost in transit.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Contact us at orders@truckingwithcj.com for questions related to refunds and returns.